Refund and Return Policy
At Bakeology, we strive to provide high-quality digital courses and content to our users. As all our courses are digital products, we do not offer refunds or returns for purchases made through our website learnfrombakeology.online. Once a course is purchased, it is immediately accessible to the user for their learning convenience.
Cancellation Policy
Since our courses are digital products that are instantly accessible upon purchase, we do not offer cancellations once a course has been purchased.
Refund Policy
Refunds for our masterclass are only deemed ethical and valid if the student has attempted our recipe and is unable to achieve the intended results. To initiate the refund process, the student must:
- Submit a valid video demonstrating their attempts and showcasing the failure of the recipe.
- Ensure that the recipe is attempted multiple times, with proof of all attempts provided.
Upon receipt of the submission, our team will thoroughly review the provided evidence. If the claim is verified, a refund will be processed within 2-3 business days to the original payment source.
Please note that a 10% gateway fee will be deducted from the refunded amount.
If you need further clarification or have questions, feel free to contact our support team.
Customer Satisfaction
While refunds and returns are not available, we are committed to ensuring customer satisfaction. If you encounter any issues with your purchased course or have any concerns about the content, please reach out to our customer support team at support@bakeologysurat.com. We will do our best to address your concerns and provide assistance to ensure you have a positive learning experience with Bakeology.
Changes to this Policy
We reserve the right to modify or update this Refund and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or inquiries regarding our Refund and Return Policy, please feel free to contact our customer support team at support@bakeologysurat.com.
Thank you for choosing Bakeology for your baking education needs.
